• Daily call follows up payment customer which due date
• Daily check invoice list received from delivery team and follow up lack invoice from team delivery
• Daily book filling invoice, Credit Memo, Credit noted, Receipt, Sale Order, Pro-forma Invoice
• Daily file commercial invoices attached with invoices from warehouse system and group by customer name
• Daily arrange invoice due term for collector to collect payment
• Prepare authorized letter for collectors for some customer s which needed
• Receive phone to support collector about payment problem (Issue the wrong name of cheque and other)
• Received phone call to support customers and sales about problem invoice issuing
• Send Receipt to customer which transfer by bank as E-mail when customer suggest
• Make all invoice that already paid as a book in each month
• Translate from Chinese to Khmer and Khmer to Chinese
• Documentary
• Support Chinese customer on WeChat
• Go to province with team for translating
• Perform other duties as assigned
• Support related Dept. for system and customer issue
• Support and consult customer for issue and or requirement
• Receive request and support accordingly all kind of available services
• Follow up ticket case until closed
• Monitoring network system and operating network system
• Maintenance access network system frequently as schedule
• Backup system configuration frequently as schedule
• Update network system documentation when anything changed or updated
• Keep network system get updated
• Troubleshooting network system problem
• Update information and technology from partners and vendors for applying in network system
• Daily update customer feedback into system
• Key in information from Customers into system
• Respond to customer properly once complain exist
1. Identity customer want and need
2. Daily and weekly report customer feedback to leader and manager
3. Follow up with dealer for checking the root cause of customer feedback/complain and pending issues.
4. Knowledge internet connection and other communication
• Resolve technical issues for customers on phone
• Connections for customer following to procedures
• Perform professional communication with customer by phone and email
• Provide 24/7 customer support and promptly respond to any customer
• Other task assigned by management
Shift Times:
5. From 01:00 to 09:00
6. From 09:00 to 09:00
• Provide IT support to customer, mainly related to internet service
• Assist troubleshoot networks, internet connectivity in the customer site or the company
• Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
• Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
• Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
• Travel to customer site to install/configure modem/device & solve other related internet issues
• Customers’ site survey and draw diagram, included laying cable
• POP maintenance
W.E Bridge Technologies (
Information Technology )
- Convert PSD file to HTML and CSS with responsive design
- Integrate API to the application
- Backend implementation and API design
- Create a website and web application with Symfony, Angular or other related languages
- Upgrade or maintain an existing system
- Gather and refine specifications and requirements based on technical needs
• Provide IT support to customer, mainly related to internet service
• Assist troubleshoot networks, internet connectivity in the customer site or the company
• Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
• Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
• Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
• Travel to customer site to install/configure modem/device & solve other related internet issues
• Customers’ site survey and draw diagram, included laying cable
• POP maintenance
• Conceptualize, Visuallize, Create and Execute graphic design work with respect to the branding guidelines.
• Receive, delegate and excecute creative requests from management
• Nurture and lead junior designers
• Think creatively and develop new design concepts, graphics and layouts
• Be able to participate in brainstorming sessions and contribute creative ideas
• Work as part of a team with marketers, designers and sales
• Lead design execution and deployment whenever applicable
PH ONE Development (Cambodia) Limited (
Real Estate/Property )
- Build and develop relationship with both existing and new customers.
- Conduct regular sales calls and visits.
- Explore and take actions to enlarge customer base for all trades.
- Follow up with market trend/news.
- Attend customers’ inquiries and ensure timely response.
- Liaise with other teams to manage and resolve customers’ problems.
- Update weekly/monthly related reports.
- Perform other tasks to be assigned.
• Control the assigned inventories in the warehouse
• Ensure that all inventories are categorized properly stored in the warehouse for easy control
• Clean up all equipment and keep order in proper place
• Daily compare with recorded to find out the mismatching
• Prepare and send report go Manager
Create sport community in Cambodia based on passion and happiness through sport.
Recruit and manage a team of sport player with a common dream of sport accessibility to Cambodian.
Manage my sport performances and make Decathlon (Store and Online) become first sport meeting of Phnom Penh.
- Promote and sell Smart Home, Audio and Video, Security System, Camera Security
- Manage, lead, control and motivate retail sale executives achieve their sales target
- Provide guidelines and problem resolution to team member
- Maintain and develop relationships with existing clients and new opportunity
- Provide training to sales team to develop their potential and effectiveness
- Support advertising campaign and conduct marketing survey, collect market information/competitor
- Provides timely feedback to senior management regarding performance
- Explore new opportunities to get additional sales
• Correctly record and label all received PC/Laptops/other hardware and its physical conditions and packaging and properly store them in appropriate/assigned space
• Assess software issues and recommend solution and service pricing
• Install software and troubleshoot software issues for customers at both AnAnA Service Center and outside
• Consult and ask for advices from Software Supervisor in case of meeting difficult software issues or difficult operational issues
• Properly pack the repaired laptop/PC/hardware and give to Customer Service Team
• Prepare and send daily/weekly/monthly report to Software Supervisor
1. Must understand clearly all information related to the clubhouse
2. Prepare readily all supporting documents, stationary, key, towel and products to sell before operation process.
3. Carefully check the payment and issue the receipts to customers
4. Provide clubhouse services and products to customers
5. Clearing all the income with senior operation officer
6. Patrol around the clubhouse likewise lockers, playground, game machine,…etc.
7. Check and prepare the all beverage for sale and make report
8. Prepare the items like herbs for stream and sauna room
9. Other tasks will be assigned by Operation Supervisor.
